MARKO Advance

Upcoming Workshop

Certified Organizational Resiliency & Sustainability Professional

Meet the Experts

Inna Ulanova (Main Expert)

Inna Ulanova is on a mission to redefine what strength looks like. After a decade consulting executives, start-up teams and global corporations on design thinking and strategic communications, Inna joined the Reservoir team as a partner to change the game and level the playing field for next-gen leaders. As the Chief Play Officer, Inna guides teams to better understand themselves and others through empathy, creative play and psychology. She is the head of Reservoir Advance, an innovation lab for workshops and interaction design. Inna is also a disabilities advocate through her company Small Meet Large.

Dain Dunston​

Dain Dunston has spent 30 years as an advisor and coach to leaders, helping them frame the foundation of their personal and professional journeys. He is author of Being Essential: Seven Questions for Living and Leading with Radical Self-Awareness. Other books include Nanovation: How a Little Car Can Teach the World to Think Big and Act Bold with Kevin and Jackie Freiberg, The Downside of Up: A Comic Novel of Outrageous Fortune and The Straight Dope: A Novel of Sex, Death and Rock & Roll. He is a frequent speaker on leadership, culture and coaching topics. Dain is the founding partner of Reservoir.

Program Objectives

At Reservoir & MARKO Advance, we envision a world where organizations are built to last, with robust institutional strength and resilience. These organizations deliver a diversity of long-term impacts: financial benefits, societal benefits, and environmental benefits. And most of all, they regard their most important product to be the people of the organization. In this program, you will learn to lead with radical self-awareness and to build strength to lead at every level or your organization.

Program Value Proposition

Building a resilient organization begins with leaders who focus on their own self-awareness first. All the other leadership skills, while important, amount to nothing unless the leader knows their own mind, understands how their attention and thinking is being influenced by their inner thoughts and assumptions and can pivot to leading from their Essential Self. In this program, you will learn how to “change your mind” from a fearful, frustrated experience of being to a leader’s deep sense of self.

Target Audience

This program is designed for leaders at all levels of their career journey, from those anticipating their first leadership role to those preparing to turn the company controls over to the next generation of committed, courageous leadership.

Program Agenda

  • Day One Morning: Leadership Purpose and Essentiality

    • The Five P’s of a Great Organization

      • We teach leaders how to focus on getting to the right questions, framing the story of the organization’s purpose and journey.

      • 5 P’s: Purpose, people, process, product and payoff.

      • We work to identify your personal goals and ambitions within the context of your organizational values and commitments.

      • How do we harness our leadership mindset to build a stronger, more resilient global economy and create social value? How do we create a resilient and sustainable strategy? 

  • Day One Afternoon: Understanding the Resilient Mindset

    • Leadership Metacognition and Resilience 

      • Identify Gifts, Goals, Values, Boundaries and Cognitive Biases: We uncover where you are as a leader, including both your thoughts and emotions, to help you harness the power of metacognition and self-awareness to change outcomes. 

      • We will work through a series of awareness techniques and exercises to bring attention to your thoughts and emotions, helping you better understand what’s at the core of your decision making. 


  • Day Two Morning: Building Resiliency into an Organization

      • Confrontation, Compassion and Conflict Resolution

        1. How to “lower the temp” for conflict resolution.

        2. How to provide and receive feedback.

        3. Learning coping mechanisms and setting meaningful goals.

        4. The Art of Mindfulness, Compassion, Acceptance.

        5. The Art of Listening.


  • Day Afternoon: Strength to Lead into the Future

    • Emergence: Finding the Future Today

    • Thinking Short and Long

      • What is our long-term strategy and how do we communicate it? What key challenges do we need to tackle to achieve our long-term vision? What should our team be focused on building now? 

      • We will work on understanding what to say yes to, and what to say no to. Identifying our set of choices, or trade-offs, to build organizational resilience into the future. 

      • We will go through exercises that include moonshot thinking, futurecasting, retrocasting and prototyping. 


  • Day Three: Staying on Track (Final Assignment)

    • Complete the final workbook (final project) for your certification

      • Part 1:

        1. Identifying values and gifts.

      • Part 2: 

        1. Identify stress style.

        2. Identify perceptual biases.

        3. Identify boundaries.

      • Part 3: 

        1. Identify coping strategies.

        2. Set meaningful goals.

      • Part 4:

        1. Scenario-based journaling around confrontation and conflict resolution.

      • Part 5: 

        1. Mindfulness exercise.

      • Part 6: 

        1. Create final leadership resiliency plan for Reservoir LLC certification of completion.


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